Legal

Privacy Policy

Effective date: 6 October 2026

Iron Office Coaching ("we", "us", or "our") is a business name of Brendan Thomson, ABN 19 405 009 420, and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website, apply for coaching, or become a client.

1. Information We Collect

When you apply for coaching, we collect what you choose to share in the application form. This may include:

• Name, email address and phone number
• Age, gender and location
• Your answers about your work, routine, training history and goals

If you become a client, we also collect what you share during coaching, such as:

• Bodyweight, body measurements and progress photos
• Training, nutrition and step logs, and weekly check-in answers
• Health information you choose to tell us about, such as injuries, medications or blood test results

We may also collect basic website interaction data automatically through cookies or analytics tools, such as:

• IP address
• Browser type and version
• Pages visited and time spent
• Referral source (e.g., Instagram, Google)

2. How We Use Your Information

We use the information you provide to:

• Review your application and contact you about it
• Book and run your planning call
• Build, run and adjust your coaching plan, and track your progress
• Take payment for coaching
• Improve our coaching and our website

We only share your progress photos, results or testimonial or video publicly with your written permission, and only in the way you agree to.

3. Health Information

Some of what you share during coaching, such as injuries, medications or blood test results, is health information, which the law treats as sensitive. We only collect it with your consent, only when it helps us coach you, and we only use it for your coaching.

4. Sharing of Information

We use a small number of trusted services to run the coaching, and your information is stored with them on our behalf:

• Google, for forms, email and file storage
• PT Hub, the coaching app where you log your training, nutrition and progress
• Stripe, for payments
• A small number of other software tools that help us run the service

We do not sell, rent, or disclose your personal information to any unrelated third parties.

5. Where Your Information Is Stored

The services we use may store your information on servers outside Australia, and it may be accessed from outside Australia. We take reasonable steps to make sure it is handled in line with the Australian Privacy Principles wherever it is held.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure. However, no online system can be guaranteed 100% secure. If you have concerns about the security of your data, please contact us immediately.

7. Your Choices

You may request a copy of the personal information we hold about you, or ask us to update, correct, or delete it, by contacting us at brendan@ironofficecoaching.com. We will respond to your request promptly and in accordance with applicable data protection laws.

8. Cookies and analytics

We may use cookies and third-party analytics tools (such as Google Analytics) to help us understand website traffic and user behaviour. This data helps us improve the user experience. You can choose to disable cookies through your browser settings at any time.

9. Google Calendar and the Week Builder

The Week Builder on our website can add your planned week to your own Google Calendar if you choose to connect it. If you connect it, we ask Google for permission to create one calendar called Iron Office week in your account and add events to it. We cannot see or change any of your other calendars or events. The connection runs in your browser: we do not receive, store or share your week, your calendar or your Google account details. We only use Google's permission for this one purpose. Our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. You can remove the calendar at any time by deleting it in Google Calendar, and withdraw our access at myaccount.google.com/permissions.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The effective date at the top indicates when the policy was last updated. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: brendan@ironofficecoaching.com